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Membership, Member Relations submitted by nick.sabine on February 12, 2008, 10:26 pm
Create a sort of online rolodex, with all members, prospects, and other kinds contacts, and tie in a listing of all communications with that person, especially email.
The system would need to automatically collect email that is sent from anybody inside the association, and put it in the online rolodex as an attachment to the member it was sent to.
With this system in place, it would be easy to check on a member's status, see what communications have come from other departments, or find prospects that haven't been contacted in a while.
The system could also have a place for other kinds of communications, such as notes from a telephone conversation, or a listing of what snail mail they have received.
The system would need to automatically collect email that is sent from anybody inside the association, and put it in the online rolodex as an attachment to the member it was sent to.
With this system in place, it would be easy to check on a member's status, see what communications have come from other departments, or find prospects that haven't been contacted in a while.
The system could also have a place for other kinds of communications, such as notes from a telephone conversation, or a listing of what snail mail they have received.
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